Customer Care
At BandUpBhandari, we believe that exceptional customer care is the foundation of every great shopping experience. Our goal is not only to provide you with high-quality clothing and style-forward designs, but also to ensure your satisfaction every step of the way—from browsing to checkout to post-purchase support. We understand that shopping online can come with questions, and we’re here to help make your experience as smooth and enjoyable as possible. Whether you're curious about sizing, want to track an order, or need assistance with a return, our customer care team is ready to support you.
Our Commitment to You
• Fast Response Times: We respond to all inquiries within 24-48 business hours.
• Secure Shopping: Your personal information and payment details are protected with industry-standard encryption and privacy measures.
• Easy Returns & Exchanges: Not satisfied with your order? No problem. We offer a straightforward return and exchange policy.
• Size & Fit Guidance: Our team is happy to help you find the right fit and offer advice based on your preferences.
• Product Support: Questions about materials, care instructions, or styling tips? We're here to help.
How to Reach Us You can contact us any time using one of the following methods:
Email: bandupbhandari@gmail.com
Social Media:
Send us a message on Instagram @BandUpBhandari
Privacy & Safety
Your privacy is extremely important to us. At BandUpBhandari, we are committed to protecting your personal information and ensuring a safe, secure shopping experience every time you visit our site.
How We Use Your Information
When you make a purchase from our store, we collect personal information you provide to us—such as your name, address, email, and payment details. This information is used solely to process your order, verify payment, and deliver your items to you quickly and accurately.
Third-Party Banking & Payment Processing
We work with trusted third-party banking services to handle all payment verifications. These providers securely encrypt your data and process your payment in compliance with industry-standard protocols. At no point do we store your full credit card information on our servers.
Data Collection & Usage
We collect data to improve your shopping experience. This includes:
• Order and purchase history
• Browsing behavior on our site
• Email address for order updates or exclusive promotions (if you opt in)
We never sell or share your information with unrelated third parties.
Communication After Purchase
Once your order is successfully completed, you will receive a confirmation email with your order details. We may contact you again when:
• Your order is shipped (with tracking info)
• There is a delay, issue, or update regarding your order
• You opted in for promotions or newsletters (you can unsubscribe anytime)
Security Measures
Our website uses SSL encryption to protect your data during transmission. We regularly update our systems and security practices to stay ahead of potential threats and maintain your trust.
Payment Methods
- Credit / Debit Cards
- PAYPAL
- Offline Payments